Shipping and Returns

Shipping

We offer ship only in US and Canada.

We do our best to secure our products beautifully and sustainable but accidents sometimes happen in the transit. If you have a received a defected item, please take a photo within 3 days of receiving it and email the details along with your order number to info@cheermeupp.com

Plants are sensitive creatures, and just like bringing a new pet home, you really have to invest some labor of love into plant care to see these living beings thrive. If your plant first arrived well and you follow our care instructions, these beings will stay with you for a long long time. But if for some reason despite your best efforts the plant gives up on you within the first 10 days, we will replace it.

Return Policy

Every plant is fragile and the shipping process is not always kind (or easy). Most of the time we get it right, but sometimes we don't. When that happens, we fix it — be it a damaged plant or pot due to shipping carrier mishandling — with the ultimate objective of making our customers happy. If you're not happy with your recent purchase, please fill out our contact form and we'll get back to you as soon as possible. The form ensures we have what’s needed to help you as soon as possible! In the unlikely event a plant is received dead on arrival, it will always be replaced.